Emergency Assistance
If things have gone wrong
As an Easy Travel Insurance policy holder you have access to round the clock travel emergency assistance.
You should call for assistance immediately if you:
- Are admitted to the hospital or if you anticipate your expenses will exceed $500
- Require an English speaking doctor
- Need help with lost or stolen travel documents including passports
- Are in need of legal assistance
Emergency contact numbers are available for most destinations including:
| Country | Contact Number |
|---|---|
| USA | 1800 937 9763 |
| Canada | 1800 645 8714 |
| UK | 0800 892 014 |
| New Zealand | 0800 445 524 |
If you require emergency assitance and there is no number listed for your destination or you experience any difficulties with the number for your country you can call +61 2 8907 5619
When you or a person representing you (if you are unable to contact us in person) calls, please have your travel insurance policy number and a call back number ready.
In case you have already returned home you can find out how to make a claim here.